How Long Can Items Stay In An Amazon Locker?

Wondering how long Amazon will hold your package in one of their secure lockers before returning it to the sender? If you’ve had a package delivered to an Amazon locker location, you may be curious just how long Amazon gives you to pick it up before the shipment gets sent back.

Luckily, Amazon provides locker users with ample time to retrieve items after delivery.

If you’re short on time, here’s a quick answer to your question: Amazon generally allows packages to stay in their lockers for 3 business days (not counting weekends and holidays). After that, uncollected packages are returned to the sender.

In this comprehensive guide, we’ll cover all the details around Amazon locker storage limits, how pickup deadlines are determined, what happens to unclaimed packages, and tips for making sure you retrieve your locker deliveries on time.

Official Amazon Locker Pickup Policy

When it comes to Amazon Locker, there are specific guidelines and policies in place to ensure a smooth and efficient pickup process for customers. Understanding these policies can help you plan your pickups and avoid any inconvenience. Here are some key points to keep in mind:

3 Business Days to Pick Up

Once your package arrives at an Amazon Locker, you have three business days to pick it up. This allows you ample time to retrieve your items at your convenience. It’s important to note that weekends and holidays are not included in these three days, so you have additional time to collect your package.

Pickup Deadline Based on Delivery Date

The pickup deadline for your Amazon Locker package is calculated based on the delivery date. Amazon takes into account the estimated delivery time and adds three business days to that date. This ensures that you have sufficient time to pick up your items without any rush.

For example, if your package is estimated to be delivered on Monday, the pickup deadline would be Thursday. Similarly, if your package is estimated to be delivered on Friday, the pickup deadline would be Wednesday of the following week.

Weekends and Holidays Don’t Count

Amazon understands that weekends and holidays are times when people may not be available to pick up their packages. Therefore, weekends and holidays are not counted in the three-day pickup period. This gives you the flexibility to pick up your items when it’s convenient for you.

It’s worth mentioning that Amazon Locker pickup policies may vary slightly depending on the specific location and the terms of service. Therefore, it’s always a good idea to check the pickup policies for the specific Amazon Locker you plan to use.

For more information on Amazon Locker pickup policies, you can visit the official Amazon website here.

What Happens if You Miss the Deadline

Missing the deadline for picking up your package from an Amazon Locker can be a frustrating experience. However, Amazon has policies in place to ensure that you are not left empty-handed. Here’s what happens if you miss the deadline:

Package Returned to Sender

If you fail to pick up your package within the specified time frame, Amazon will return it to the sender. This means that you will not be able to retrieve your package from the locker anymore. It is important to note that once the package is returned, you may need to contact Amazon’s customer service to discuss alternative options, such as reshipping the package to your address or obtaining a refund.

Amazon’s return policy varies depending on the specific circumstances, so it’s best to reach out to their customer service for assistance. They are known for their excellent customer service and will do their best to find a solution that suits your needs.

Getting a Refund

If your package is returned to the sender due to missing the deadline, you may be eligible for a refund. Amazon has a robust refund policy in place to ensure customer satisfaction. In most cases, if you are unable to retrieve your package from the locker and it is returned to the sender, you can request a refund.

It’s important to keep in mind that the refund process may take some time, as it involves verifying the return and processing the refund. However, Amazon strives to make the refund process as smooth as possible for their customers.

If you are eligible for a refund, you can expect to receive it in the original form of payment within a few business days.

For more information about Amazon’s refund policy and how to request a refund, you can visit their website.

Exceptions and Special Circumstances

Extenuating Delivery Delays

While Amazon lockers are designed to provide a convenient and secure way to receive packages, there are instances where extenuating circumstances may cause delivery delays. These delays can be caused by factors such as inclement weather, natural disasters, or unexpected events that impact the transportation and logistics network.

In such cases, Amazon may extend the time that items can stay in an Amazon locker to accommodate for the delay.

It’s important to note that these extenuating delivery delays are not a common occurrence and are typically resolved quickly by Amazon’s dedicated team. However, if you find yourself in a situation where your package is delayed due to unforeseen circumstances, it’s advisable to reach out to Amazon’s customer support for assistance and updates on the status of your delivery.

Holiday Extended Storage

During busy holiday seasons, Amazon understands that customers may need additional time to collect their packages from the lockers. To accommodate this, Amazon often extends the storage period for items in Amazon lockers.

This allows customers to have more flexibility in picking up their packages, especially during periods when there may be increased demand and congestion at lockers.

During the holidays, it’s a good idea to keep an eye on your tracking information and any notifications from Amazon regarding extended storage periods. This will ensure that you have the necessary time to retrieve your items and avoid any inconvenience or potential issues.

For more information on specific delivery delays or extended storage periods, it’s always best to refer to Amazon’s official website or reach out to their customer support. They will have the most up-to-date and accurate information regarding any exceptions or special circumstances that may affect the storage duration of items in Amazon lockers.

Tips for Picking Up On Time

When using an Amazon Locker, it is important to pick up your items on time to avoid any complications or inconveniences. Here are some helpful tips to ensure a smooth and timely pickup:

Check Delivery Date

Before placing an order for delivery to an Amazon Locker, make sure to check the estimated delivery date. This will give you an idea of when your items are expected to arrive at the locker. By knowing the delivery date, you can plan ahead and make sure you are available to pick up your items on time.

Set Reminder Alerts

To avoid forgetting to pick up your items, set reminder alerts on your phone or calendar. This will serve as a helpful reminder to visit the Amazon Locker and retrieve your package. You can set multiple alerts leading up to the pickup deadline to ensure you don’t miss it.

Extend Deadline (If Possible)

In some cases, Amazon allows customers to extend the pickup deadline for their items. If you know in advance that you won’t be able to pick up your items on time, consider requesting an extension. Keep in mind that not all items are eligible for deadline extensions, so be sure to check the specific terms and conditions for your order.

By following these tips, you can ensure a smooth and timely pickup from an Amazon Locker. Remember, it’s always best to pick up your items on time to avoid any complications or delays.


Hopefully this breakdown gives you a clear understanding of how the Amazon locker storage and pickup policies work. While their 3 business day limit is quite reasonable, it’s still essential to stay on top of locker delivery alerts and pickup your parcels promptly.

With a few simple planning steps, you can easily retrieve items before the deadline passes and prevent returned shipments.

By picking up your locker packages on time, you’ll save yourself headaches and ensure you get to enjoy the products you purchased. Just be sure to monitor delivery dates, set reminders, and pick up promptly within the 3 business day window that Amazon allows.

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