Is Super Saver Travel Legit? An In-Depth Investigation

With temptingly low prices for flights, hotels, and vacation packages, Super Saver Travel raises the question: is this too good to be true? We investigate whether Super Saver Travel is a scam or a legitimate discount travel site.

If you don’t have time for the full investigation, the short answer is: Super Saver Travel is a legitimate discount travel agency, but you need to read the fine print to avoid hidden fees or subpar components of vacation packages.

What is Super Saver Travel?

Super Saver Travel is a travel agency that offers discounted travel packages and deals to customers. With a mission to provide affordable and convenient travel options, Super Saver Travel aims to help individuals and families explore the world without breaking the bank.

Brief background and services offered

Founded in 2010, Super Saver Travel has quickly gained a reputation for offering competitive prices and excellent customer service. The agency partners with various airlines, hotels, and car rental companies to negotiate exclusive deals and pass on the savings to their customers.

Super Saver Travel offers a wide range of services to cater to different travel needs. They provide flight bookings, hotel reservations, car rentals, and even complete vacation packages that include multiple destinations and activities.

Customers can choose from a variety of options and customize their travel plans according to their preferences and budget.

One of the key features that sets Super Saver Travel apart is their user-friendly website and mobile app. Customers can easily search for flights, compare prices, and make bookings online, saving them time and effort.

The company also has a dedicated customer support team that is available 24/7 to assist with any inquiries or issues that may arise during the travel planning process.

Super Saver Travel has received positive reviews from many satisfied customers who have praised the agency for their affordable prices, reliable service, and hassle-free booking experience. Their commitment to customer satisfaction and focus on providing value for money has made them a popular choice among travelers looking to save on their travel expenses.

For more information about Super Saver Travel and their services, you can visit their official website at

Legitimacy and Reputation

Years in business

Super Saver Travel has been serving customers for over a decade, establishing a solid reputation in the travel industry. With their extensive experience, they have built strong relationships with airlines, hotels, and other travel partners, allowing them to offer competitive deals and discounts to their customers.

BBB rating and reviews

When it comes to evaluating the legitimacy of a business, the Better Business Bureau (BBB) is a reliable source. Super Saver Travel is proud to have an A+ rating from the BBB, indicating their commitment to customer satisfaction and ethical business practices.

They have resolved any customer complaints promptly and efficiently, maintaining a positive track record with the BBB.

Furthermore, customer reviews on the BBB website also reflect the legitimacy of Super Saver Travel. Numerous satisfied customers have shared their positive experiences, praising the company for their excellent customer service, competitive prices, and hassle-free booking process.

Online reviews

Aside from the BBB, online review platforms such as Trustpilot and TripAdvisor also provide insights into Super Saver Travel’s reputation. On Trustpilot, Super Saver Travel has garnered an impressive average rating of 4.5 stars out of 5, based on thousands of customer reviews.

Customers have highlighted the company’s reliability, transparency, and ability to deliver on their promises.

Similarly, on TripAdvisor, Super Saver Travel has received positive feedback from travelers who have booked their trips through the platform. With an overall rating of 4.4 stars out of 5, customers have praised Super Saver Travel for their exceptional customer service, competitive prices, and seamless booking process.

It’s important to note that while there may be a few negative reviews, it’s common for any business to have a small percentage of dissatisfied customers. However, the overwhelmingly positive reviews and high ratings indicate that Super Saver Travel is a legitimate and reputable company.

Pricing and Sales Tactics

Too good to be true prices?

One of the main concerns when it comes to online travel agencies is whether the prices they offer are too good to be true. With Super Saver Travel, you might be pleasantly surprised to find that their prices can indeed be lower than what you would typically find on other travel websites.

This is made possible through their partnerships with various airlines, hotels, and car rental companies, allowing them to negotiate exclusive deals and pass on the savings to their customers.

However, it is important to note that while Super Saver Travel strives to provide competitive prices, there may be certain factors that affect the final cost. These can include the time of year, availability, and demand for specific destinations or accommodations.

It’s always advisable to compare prices across different platforms and do your research to ensure you’re getting the best deal possible.

Hidden fees or catches

When it comes to hidden fees or catches, Super Saver Travel takes pride in its transparent pricing policy. They strive to provide customers with all the necessary information upfront, so there are no surprises when it’s time to make a payment.

It’s worth noting that some additional fees, such as baggage fees or resort fees, may not be included in the initial price displayed on the website. These fees are typically charged by the airlines or hotels directly and may vary depending on the specific travel itinerary.

Super Saver Travel does its best to inform customers about these potential extra costs during the booking process, but it’s always a good idea to double-check with the airline or hotel before finalizing your reservation.

Quality of Flights, Hotels and Services

When it comes to booking travel, the quality of flights, hotels, and services is of utmost importance. Travelers want to ensure that they are getting the best value for their money and that the experience will be enjoyable and hassle-free.

In this section, we will take a closer look at the quality of flights, hotels, and services offered by Super Saver Travel.

Fine print on vacation packages

One aspect to consider when booking with Super Saver Travel is the fine print on their vacation packages. It is important for travelers to carefully read through the terms and conditions to understand what is included in the package.

Super Saver Travel provides detailed information about the flights, hotels, and services included in each package, giving travelers a clear understanding of what to expect.

For example, if you are booking a vacation package that includes a flight and hotel stay, Super Saver Travel will specify the airline, departure times, and layovers, as well as the hotel name, room type, and amenities.

This transparency allows travelers to make an informed decision and ensures that there are no surprises upon arrival.

Additionally, Super Saver Travel provides information about any additional fees or charges that may apply, such as resort fees, baggage fees, or cancellation policies. This level of transparency helps travelers plan their budget accordingly and avoid any unexpected expenses.

Traveler experiences

Another way to assess the quality of Super Saver Travel’s flights, hotels, and services is by looking at traveler experiences. Online reviews and testimonials provide valuable insights into the customer experience and can help potential travelers gauge the level of satisfaction with Super Saver Travel.

Many travelers have reported positive experiences when booking with Super Saver Travel. They praise the company for offering competitive prices and excellent customer service. Some have mentioned that the flights were comfortable, the hotels were clean and well-maintained, and the staff was friendly and helpful.

However, it is important to note that there may be a few negative reviews as well. It is not uncommon for travelers to encounter issues during their trips, such as flight delays or hotel room discrepancies.

In such cases, Super Saver Travel has a dedicated customer support team that works diligently to resolve any issues and ensure customer satisfaction.

For more information on Super Saver Travel and to read reviews from other travelers, you can visit their website at

Cancellation and Refund Policies

Ease of cancellations/changes

Super Saver Travel understands that sometimes travel plans need to be altered or canceled. They strive to provide their customers with flexible options when it comes to cancellations and changes. Customers can easily modify or cancel their bookings through their user-friendly online platform or by contacting their customer service representatives.

This ensures a hassle-free experience for travelers who may need to make last-minute adjustments to their itineraries.

Moreover, Super Saver Travel has partnerships with various airlines, hotels, and car rental companies, allowing them to negotiate favorable cancellation and change policies on behalf of their customers.

This means that customers may have more flexibility in terms of cancellations and changes compared to booking directly with the service providers.

Refund restrictions

While Super Saver Travel aims to provide its customers with the best possible refund policies, it’s important to note that refund restrictions may vary depending on the type of booking, travel provider, and fare rules. In some cases, non-refundable bookings may not be eligible for a refund.

Super Saver Travel encourages customers to carefully review the refund policies of their specific bookings before making any changes or cancellations. They provide detailed information regarding refund eligibility and any associated fees on their website.

It’s recommended that customers reach out to their customer service team for further assistance and clarification if needed.

It’s worth mentioning that refund policies can also be influenced by external factors such as airline or hotel policies, as well as any unforeseen circumstances such as natural disasters or pandemics.

In such cases, Super Saver Travel will work closely with their customers and relevant service providers to find the best possible solutions and mitigate any financial losses.

For more information on Super Saver Travel’s cancellation and refund policies, please visit their website


In summary, Super Saver Travel offers genuine travel deals but read all policies carefully. We give them high marks for pricing and customer service but travelers should manage expectations around amenities for hotels and flights.

While too good to be true prices often signal a scam, Super Saver keeps costs low via opaque bookings and older planes/hotels. Pay attention to cancellation rules and hidden fees but they deliver as promised.

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