Why Isn’T Uberpool Showing Up In My App?

Ridesharing services like Uberpool can be a convenient and affordable way to get around. However, you may have noticed that the option for Uberpool has disappeared from your app. What’s going on?

If you’re short on time, here’s a quick answer: Uber discontinued its Uberpool service in most markets in 2020 due to the COVID-19 pandemic. It currently only operates Uberpool in a few select cities.

In this comprehensive guide, we’ll cover all the details around the disappearance of Uberpool from the Uber app.

The Discontinuation of Uberpool

Uberpool, the popular ride-sharing option offered by Uber, has undergone significant changes in recent times. This innovative service allowed users to share their rides with other passengers heading in the same direction, reducing costs and promoting a more sustainable mode of transportation.

However, there have been some recent developments that have led to the discontinuation of Uberpool in many areas.

Uberpool Shutdown During the Pandemic

Due to the COVID-19 pandemic, Uberpool was temporarily suspended in many cities as a safety precaution. The close proximity of passengers sharing a ride made it challenging to maintain social distancing guidelines, which were crucial in preventing the spread of the virus.

As a result, Uber had to prioritize the safety of its passengers and drivers, leading to the suspension of Uberpool services.

During this time, Uber focused on implementing strict safety measures within their regular ride-sharing services. They introduced features like mandatory face coverings, enhanced cleaning protocols, and contactless payment options to ensure the safety and well-being of both riders and drivers.

Limited Reintroduction So Far

Although some cities have seen a limited reintroduction of Uberpool, the service has not been fully restored in all areas. The decision to reintroduce Uberpool depends on various factors, including local health guidelines, demand for shared rides, and the availability of drivers.

Uber has been closely monitoring the situation and working towards finding a balance between offering cost-effective shared rides and ensuring the safety of its users. They have been exploring alternative solutions and innovations to promote shared transportation while adapting to the changing circumstances.

It is important to note that Uber’s decisions regarding the reintroduction of Uberpool are influenced by the evolving nature of the pandemic and the guidelines provided by health authorities. As the situation improves and restrictions are lifted, there is a possibility that Uberpool will gradually be reinstated in more cities.

In the meantime, users can still enjoy the convenience and efficiency of Uber’s regular ride-sharing services. Uber continues to prioritize safety and has implemented numerous measures to provide a safe and reliable transportation experience for all passengers.

For more information on Uber’s current services and updates, you can visit their official website https://www.uber.com.

Why Uber Pulled Uberpool

Uberpool, the popular ride-sharing service that allowed users to share rides with strangers heading in the same direction, has recently been pulled from the Uber app. There are several reasons why Uber made this decision, including health and safety concerns and financial considerations.

Health and Safety Concerns

One of the main reasons why Uber decided to pull Uberpool is due to health and safety concerns, especially in light of the ongoing COVID-19 pandemic. With Uberpool, multiple riders would share the same vehicle, increasing the risk of exposure to the virus.

Uber took this step to prioritize the safety and well-being of both passengers and drivers. By temporarily removing Uberpool, Uber aims to reduce the potential spread of the virus and ensure a safer travel experience for everyone.

In addition to the pandemic, there were also other health and safety concerns associated with Uberpool. Some riders may have felt uncomfortable sharing a ride with strangers, especially during late-night trips.

By discontinuing Uberpool, Uber addresses these concerns and provides a more personalized and secure ride experience for its customers.

Financial Considerations

Another factor that contributed to Uber’s decision to pull Uberpool was financial considerations. While Uberpool was a popular service, it was not as profitable as other options provided by Uber. The logistics of coordinating multiple riders and routes could be challenging and time-consuming, resulting in lower fares for drivers.

By discontinuing Uberpool, Uber can focus on other services that are more financially viable and provide better earning opportunities for drivers.

Furthermore, the decrease in demand for shared rides during the pandemic also played a role in the decision. With fewer people traveling and a shift towards individual rides, Uberpool became less economically feasible.

By reallocating resources and focusing on services with higher demand, Uber can better navigate the current market conditions and maintain its financial stability.

It’s important to note that Uber’s decision to pull Uberpool is not permanent and may be reconsidered in the future as the situation evolves. For now, Uber is committed to providing safe and convenient transportation options that meet the needs of its customers.

When Will Uberpool Return?

Many Uber users have been wondering why they no longer see the Uberpool option in their app. Uberpool, which allowed users to share rides and split the cost with other passengers heading in the same direction, was a popular and affordable option for many commuters.

However, due to the ongoing COVID-19 pandemic, Uber has temporarily suspended Uberpool in an effort to promote social distancing and reduce the spread of the virus.

Why was Uberpool suspended?

The decision to suspend Uberpool was made to prioritize the safety and well-being of both passengers and drivers. With the close proximity of multiple passengers in a shared vehicle, it was deemed necessary to temporarily suspend this service to minimize the risk of transmission of the virus.

Uber has been closely monitoring the situation and following the guidance of health authorities and government officials. As the situation improves and restrictions are lifted, Uber will likely reintroduce Uberpool in a phased manner, taking into account the safety concerns of its users.

When can we expect Uberpool to return?

It is difficult to predict an exact date for the return of Uberpool as it depends on various factors such as the progress of the pandemic, government regulations, and user demand. Uber is actively evaluating the situation and working towards bringing back Uberpool as soon as it is safe to do so.

In the meantime, Uber continues to offer other ride options such as UberX, UberXL, and Uber Black, which provide individual rides at different price points. These options still allow passengers to reach their destinations conveniently and safely, albeit without the cost-saving benefits of Uberpool.

For the latest updates on Uberpool and other services, users can visit the official Uber website or check the Uber app for announcements. It is important to stay informed and be patient as Uber adapts to the changing circumstances and prioritizes the health and safety of its users.

Alternatives to Uberpool

If you’re experiencing issues with Uberpool not showing up in your app, don’t worry! There are several alternative options available to you. Here are a few alternatives to consider:

Public Transportation

One of the most popular alternatives to Uberpool is using public transportation. Depending on where you live, there may be buses, trains, or other forms of public transit available. Public transportation is not only cost-effective but also helps reduce traffic congestion and carbon emissions.

Check your city’s public transportation website or app for schedules, routes, and fares.

Regular Uber/Lyft Rides

If Uberpool isn’t available, you can always opt for a regular Uber or Lyft ride. While Uberpool offers a cost-saving option by sharing the ride with other passengers heading in the same direction, regular rides provide a more direct and personal experience.

Regular rides may be more convenient if you’re in a hurry or prefer to have a private ride. Just open your Uber or Lyft app, enter your destination, and select a ride option that suits your needs.

Other Rideshare Services

In addition to Uber and Lyft, there are other rideshare services available in many cities. These services operate similarly to Uber and Lyft, offering convenient and affordable transportation options. Some popular rideshare services include Grab, Ola, and Didi.

These services often have their own unique features and pricing structures, so be sure to compare them before making a decision.

Remember, each alternative has its own advantages and disadvantages, so consider your specific needs and preferences when choosing the best option for your transportation needs. Don’t forget to check out the websites and apps of these services for more information and to download their respective apps.


The discontinuation of Uberpool simplified Uber’s offerings to focus on essential transportation needs during the pandemic. While Uberpool provided affordable rides, health and safety needed to be the top priority.

There is still no set timeline for if or when Uberpool may return to your area. But other options exist for affordable rides, whether that’s public transit or other ridesharing services.

With Uber keeping an eye on bringing back Uberpool selectively in the future, riders have an opportunity to provide feedback on what they value in a rideshare service.

Similar Posts