What Does ‘Property Turned Off’ Mean On Airbnb?

If you have searched for an Airbnb listing recently, you may have come across listings with notices stating that the ‘property is turned off’ or that the listing has been ‘suspended’ by Airbnb. This can be confusing for guests trying to book accommodations on the platform.

If you’re short on time, here’s a quick answer: A property being ‘turned off’ on Airbnb means that it has been temporarily disabled or deactivated, either by the host or by Airbnb itself, and is not currently available for booking.

In this comprehensive guide, we will explain what it means when an Airbnb listing shows as ‘turned off’ or ‘suspended’, some of the common reasons this status occurs, how long listings may remain unavailable, and what options you have for finding alternative accommodations.

Understanding an Airbnb Listing’s Availability Status

When searching for accommodation on Airbnb, it’s important to understand the availability status of a listing. This helps you determine whether a property is currently available for booking or if there are any restrictions or limitations in place.

One such availability status you might come across is “Property Turned Off.” This term refers to a specific situation where the host has temporarily suspended the listing, making it unavailable for booking.


The most common availability status you will encounter on Airbnb is “Available.” This means that the property is open for booking and you can proceed with making a reservation. Hosts typically set their availability based on their own preferences and the availability of their property.

However, keep in mind that just because a listing is available doesn’t necessarily mean it will be available for the dates you’re looking for. It’s always best to check the specific dates you’re interested in.


If a listing is marked as “Unavailable,” it means that the property is currently not open for booking. There could be various reasons for this, such as the host being away, renovations taking place, or the property being temporarily rented out to someone else.

When a listing is marked as unavailable, you won’t be able to make a reservation for those specific dates. However, it’s worth noting that the availability status can change, so it’s always a good idea to check back later if you’re interested in a particular listing.

Turned off or suspended

The availability status “Property Turned Off” or “Suspended” indicates that the host has purposely disabled the listing and it is not currently available for booking. This could be due to various reasons, such as the host needing a break from hosting, encountering issues with the property, or even legal or regulatory reasons.

When a property is turned off or suspended, it means that it won’t be available for booking until the host decides to reactivate it.

It’s important to respect the host’s decision to turn off or suspend their listing, as there may be valid reasons behind it. If you come across a listing that is turned off, you can consider reaching out to the host to inquire about the availability in the future or explore other options that are currently available.

Why Listings Get Turned Off on Airbnb

As an Airbnb host, it can be quite disheartening to find out that your listing has been turned off. Understanding the reasons behind this can help you prevent it from happening in the future. Here are some common reasons why listings get turned off on Airbnb:

Host is blocking dates

One possible reason for a listing being turned off is that the host has intentionally blocked certain dates. This could be due to personal reasons, such as the host needing the property for themselves or a family event.

It’s important for hosts to clearly communicate any blocked dates to potential guests to avoid disappointment and confusion.

Account under review

In some cases, Airbnb may temporarily turn off a listing if they are conducting a review of the host’s account. This could be due to a variety of reasons, such as a guest complaint or a violation of Airbnb’s community standards.

It’s important for hosts to promptly address any issues raised by guests and to ensure they are following all of Airbnb’s guidelines and policies.

Listing violates Airbnb policies

If a listing is found to be in violation of Airbnb’s policies, it may be turned off. This could be due to the listing containing inaccurate information, not meeting certain safety or cleanliness standards, or engaging in discriminatory practices.

Hosts should carefully review Airbnb’s policies and make sure their listing is in compliance to avoid any issues.

Damage or renovations

If a property has suffered significant damage or is undergoing renovations, Airbnb may temporarily turn off the listing until the necessary repairs or improvements have been made. This is to ensure that guests have a safe and comfortable experience when staying at the property.

Hosts should promptly address any damage or necessary repairs to avoid disruptions to their listing.

Last-minute cancellation by previous guest

In some cases, a listing may be turned off if the previous guest has made a last-minute cancellation. This could be due to a variety of reasons, such as a change in travel plans or an unexpected event.

Airbnb may temporarily turn off the listing to allow the host time to find a replacement guest or make any necessary adjustments to the listing.

Remember, if your listing has been turned off on Airbnb, it’s important to promptly address any issues and make any necessary changes to ensure compliance with Airbnb’s policies. By doing so, you can help prevent your listing from being turned off in the future and continue to provide a great experience for your guests.

How Long Airbnb Listings Stay Turned Off

When an Airbnb listing is “turned off,” it means that the host has temporarily disabled the availability of their property for booking. There can be various reasons why hosts choose to turn off their listings, such as renovations, personal vacations, or a need to take a break from hosting.

Understanding how long Airbnb listings stay turned off can help both hosts and guests plan their stays and manage their expectations.

Duration of Turned Off Listings

The duration of a turned-off listing on Airbnb depends entirely on the host’s preference. Some hosts may turn off their listing for a few days or weeks, while others may keep it off for months. It ultimately depends on the host’s individual circumstances and the reason for turning off their listing.

For example, if a host has planned a vacation for two weeks, they may turn off their listing during that period and reactivate it once they return. On the other hand, if a host is undertaking significant renovations that may take several months, they may choose to keep their listing turned off until the renovations are complete.

Managing Expectations

For guests, it is essential to be aware that turned-off listings on Airbnb are not available for booking during that period. If there is a specific property a guest is interested in, and it is currently turned off, they may need to consider alternative accommodations or adjust their travel plans accordingly.

Hosts can manage guest expectations by updating their calendar regularly to reflect the periods when their listing will be turned off. This way, potential guests can see the availability of the property accurately and plan their stays accordingly.

Utilizing Airbnb’s Availability Settings

Airbnb provides hosts with flexibility in managing their listing’s availability. Hosts can use the availability settings on the platform to set specific dates when their property is turned off or on. This feature allows hosts to plan their hosting schedule in advance and ensures that guests can make accurate bookings based on the available dates.

By utilizing Airbnb’s availability settings, hosts can effectively manage their listings and maintain transparency with potential guests. This helps create a positive experience for both hosts and guests, ensuring that everyone’s expectations are met.

What to Do If Your Airbnb Booking Gets Turned Off

If you find yourself in a situation where your Airbnb booking gets turned off, don’t panic! There are a few steps you can take to resolve the issue and find alternative accommodation.

Contact the host

The first thing you should do is reach out to the host directly. Sometimes, the host may have accidentally turned off their listing or made changes to their availability. By contacting the host, you can clarify the situation and see if there is a possibility of rebooking.

Remember to remain polite and understanding throughout the conversation, as mistakes can happen to anyone!

Let Airbnb customer service know

If you are unable to reach a resolution with the host, it’s time to involve Airbnb customer service. They are there to assist you in situations like these and can provide guidance on how to proceed. You can reach out to them through the Airbnb website or app, and they will work towards finding a solution or offering you alternative options for your stay.

Airbnb customer service is known for their prompt and efficient support, so don’t hesitate to get in touch with them.

Look for another place to stay

While waiting for a response from the host or Airbnb customer service, it’s a good idea to start looking for alternative accommodations. Keep in mind that availability can be limited, especially during peak travel seasons, so it’s best to act quickly.

Use the filters and search options on the Airbnb platform to find a suitable place that meets your requirements. Don’t forget to read reviews and check the host’s cancellation policy to avoid any potential issues in the future.

Remember, situations like these are rare, but they can happen. By following these steps and staying proactive, you can minimize any inconvenience and find a suitable solution for your stay. Happy travels!

Tips for Finding Alternate Accommodations

When you encounter the “Property Turned Off” message on Airbnb, it means that the listing you were interested in is currently unavailable for booking. This could be due to a variety of reasons such as the host temporarily disabling their listing, the property being booked for specific dates, or the host no longer offering the property for rent.

While it may be disappointing to come across this message, there are several tips you can follow to find alternate accommodations.

Book early

One of the best ways to secure your desired accommodation is to book early. By planning your trip in advance and making your reservation well ahead of time, you increase your chances of finding available properties.

This is especially important for popular tourist destinations or during peak travel seasons when accommodations tend to fill up quickly.

Use flexible search tools

When searching for alternate accommodations, it’s important to utilize flexible search tools. Many online booking platforms, including Airbnb, offer filters and search options that allow you to refine your search based on specific criteria such as location, price range, amenities, and availability.

By adjusting these filters, you can easily find properties that meet your requirements and are currently available for booking.

Consider hotel rooms or vacation rentals

If you’re unable to find suitable accommodations on Airbnb or other home-sharing platforms, consider exploring hotel rooms or vacation rentals. Hotels often have a wide range of rooms available, catering to different budgets and preferences.

Vacation rentals, on the other hand, offer the opportunity to stay in a private home or apartment and can provide a unique and personalized experience.

When considering hotel rooms or vacation rentals, it’s a good idea to read reviews and compare prices to ensure you’re getting the best deal. Websites like Booking.com or Expedia can be helpful in finding and booking alternative accommodations.

Remember, while encountering the “Property Turned Off” message on Airbnb may be disappointing, there are always other options available. By booking early, using flexible search tools, and considering alternative accommodations, you can still find a great place to stay for your trip.


Having an Airbnb reservation suddenly canceled or deactivated can definitely cause issues for your travel plans. While not ideal, there are usually options available to find replacement lodging even on short notice.

Reaching out to your would-be host, Airbnb, and using flexible search tools can all help you secure comfortable accommodations elsewhere.

We hope this guide gave you a better understanding of why some Airbnb listings get ‘turned off’ or suspended and what you can do if you encounter this situation during your travels. Safe journeying!

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